Frequently Asked Questions
Everything you need to know about shopping with Eclipse Cards and Hobby
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
Do you offer returns or exchanges on hobby apparel?
Yes, we offer a 30-day return policy for unworn and unwashed apparel items. Please ensure all original tags are attached to be eligible for a full refund.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products authentic and officially licensed?
Absolutely. At Eclipse Cards and Hobby, we pride ourselves on sourcing only 100% authentic, officially licensed merchandise from reputable distributors.
Do you ship internationally?
Currently, we offer shipping to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
